Privacy Policy

1. Information We Collect

a) Personal Information You Provide

When you interact with our Site, we may collect the following information:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment details (processed securely by third-party payment providers; we do not store full card details)
• Any information you provide when contacting us or subscribing to newsletters

We refer to this as “Order Information” or “Contact Information”, depending on the context.

b) Automatically Collected Information

When you visit the Site, we automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Device type and operating system
• Time zone and approximate location
• Pages viewed, products viewed, and interactions on the Site
• Referring website or search terms

We refer to this as “Device Information.”

c) Cookies and Tracking Technologies

We use cookies and similar technologies (such as pixels and analytics tags) to:

• Enable core website functionality
• Remember user preferences
• Analyze traffic and improve site performance
• Measure marketing effectiveness

You can control or disable cookies through your browser settings. Learn more at http://www.allaboutcookies.org

2. How We Use Your Information

We use your personal information to:

• Fulfill and ship orders
• Process payments and prevent fraud
• Communicate with you about orders, updates, or support requests
• Send marketing communications (only if you have opted in)
• Improve our website, products, and customer experience
• Analyze site usage and performance
• Comply with legal obligations

We process your information only when we have a lawful basis to do so, such as fulfilling a contract, obtaining your consent, or pursuing legitimate business interests.

3. Sharing Your Information

We share personal information only when necessary, including with:

a) Service Providers

Trusted third-party partners who help us operate our business, such as:

• Ecommerce platforms and hosting providers
• Payment processors
• Shipping and fulfillment partners
• Analytics providers (e.g., Google Analytics)
• Email communication tools

These providers are authorized to use your information only as needed to perform services for us.

b) Legal and Compliance Requirements

We may disclose your information if required to do so by law, regulation, subpoena, court order, or to protect our rights and the safety of users.

4. International Data Transfers

We operate internationally. Your information may be transferred to and processed in countries outside your country of residence, including India, the United States, and other jurisdictions where our service providers operate.

When transferring data from the European Economic Area (EEA) or the UK, we rely on appropriate safeguards such as standard contractual clauses or equivalent legal mechanisms.

5. Your Rights

a) European Union & United Kingdom (GDPR / UK GDPR)

If you are a resident of the EU or UK, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

b) United States (California – CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect and why
• Request access to or deletion of your information
• Opt out of the sale or sharing of personal data (we do not sell personal data)
• Not be discriminated against for exercising your rights

c) Exercising Your Rights

To exercise any of the above rights, contact us at:

Email: support@stratmechstudios.com

(You may also write to us via the contact page on the Site.)

We may verify your identity before fulfilling certain requests.

6. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Maintain business and accounting records
• Comply with legal and regulatory obligations

You may request deletion of your personal data at any time, subject to legal requirements.

7. Security

We take reasonable administrative, technical, and physical measures to protect your personal information against loss, misuse, unauthorized access, disclosure, or alteration.

No method of transmission over the internet is 100% secure, but we follow industry best practices to safeguard your data.

8. Children’s Privacy

Purchases on our Site are intended for individuals 18 years of age or older.

Our Site is not directed at children under 13, and we do not knowingly collect personal information from children without parental consent. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

9. Marketing Communications

If you opt in to receive emails or newsletters, you may unsubscribe at any time by using the link included in our emails or by contacting us directly.

10. Do Not Track Signals

Some browsers offer a “Do Not Track” (DNT) feature. At this time, our Site does not respond to DNT signals.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: support@stratmechstudios.com or by mail to the following address: